FAQ

A flexible workspace is a furnished and fully equipped short-term workspace that resides within a managed building. Property providers generally include some communal areas used by all tenants within the building, such as reception areas, lounges, kitchens, break areas and bathrooms. Unlike conventional leased workspace, everything is included in the monthly cost. In the main business rates, taxes, utilities, facilities management, furnishings and basic IT connectivity are included, but it’s always worth checking the license agreement before you sign.

In a short answer, no! Any agent or office broker rarely covers 100% of the market due to how frequently new workspaces are opening, closing or changing hands. We pride ourselves on working with fewer operators who provide design-led workspaces. This helps to ensure we maintain a closer working relationship with our partners and a streamlined experience for you. Think ‘quality over quantity’; that’s our approach.

Unfortunately, not all companies (partners in this case) have the same working capital. Therefore, we wouldn’t be happy to recommend a company that we wouldn’t choose ourselves to ensure any deposit paid is held secure should you decide to leave at a later date.

Our aim is always to find a workspace that aligns with your long-term business goals as opposed to a short-term fix. We achieve this by listening to you and investing our time upfront to better understand your workspace requirements. Ultimately this saves you time taking time out of your day viewing buildings that don’t meet your brief. From the initial conversation, we organise your entire search, finding a workspace that meets your brief and arranging viewings around your diary, we even support you in subsequent negotiations. We pride ourselves on matching businesses with the right office space.

To arrange a viewing simply fill in your contact details on our contact us page or fill in your details on the property listing page and one of our team will be in contact to arrange your viewing for you.

Nothing, nada, our search and consultancy services are completely free of charge and without obligation. We simply ask that if you use our search service you allow us 48 hours of exclusivity to shortlist properties for you. If we aren’t able to find you a suitable match you are free to continue your search elsewhere. If we are successful in our search and you wish to enter into a license agreement with one of our property partners, we are compensated by our property partner with an industry-approved fee for new introductions.

Yes. Our searches are confidential, meaning that you should not receive a deluge of automated sales calls or spam emails. Unlike other agencies, we will not disclose your details and ask that they contact you directly. All communication is screened so you can focus on your day-to-day activities.

Generally, the minimum license agreement is 12 months. Our property partners might offer slightly longer or shorter terms which can increase or decrease the rate payable, however, this is on a case-by-case basis. Initial pricing would be based on a 12-month term, yet the length of the term can be between 1-36 months.

Most providers allow tenants to move into larger spaces during their agreement if a more suitable workspace is available within their centre. As an example, if a company expands quickly, you should be able to relocate to a larger office. Generally, this doesn’t require signing into a new agreement; you simply just pay for the additional space that you take.

Most serviced offices share amenities between tenants in shared communal spaces. Amenities can include meeting rooms, breakout areas, reception, catering, telephone answering and Internet services.

With the recent rise of pet ownership, many coworking and flexible workspaces embrace the concept of ‘bring your dog to work day’. This tends to be more common with centres that offer ping pong tables and trendy fit-outs, so it’s worth mentioning this to our team so we can advise on which centres are pet-friendly.

Once you have agreed on the terms, signed the license agreement and paid any deposit the office is yours. Its been known to start the agreement on the day of the viewing so that you can view and move in immediately!

The deposit can vary between service providers. Some allow tenants to move in without paying any deposit at all, and some will ask for one or two months’ rent to be paid in advance which would be held on account and refunded at the end of the license agreement.

Unlike conventional leasehold space where you have to build all your own amenities such as toilets, kitchens, meeting rooms, breakout areas and IT services, you only pay for the physical desk space for your team. This tends to vary from anything from 30 to 60 sq. ft. per person. In a conventional leasehold workspace, you could be looking at around 80 to 100 sq. ft. per person. You still get access to these amenities, but they are shared amongst other tenants in the building. Meeting rooms are bookable and charged back, meaning you only ever pay for the services you use, as opposed to having to pay for space regardless if no one is using it.