Provider Terms & Conditions.

  1. Introduction

By using this website, you agree to these Terms & Conditions. If you do not accept these Terms, please do not use this website. The website and services are provided by officebroker.io, owned by Julian Hindley, which connects providers of office spaces (“Providers”) with users (“Clients”).

officebroker.io, a trading style of Julian Hindley, enables Providers to list commercial flexible, coworking, managed, or serviced office spaces (“Spaces”) and allows Clients to search for available Spaces. We act solely as a broker—providing introductions and facilitating communication; we do not give legal, financial, or other professional advice.

  1. Definitions

2.1 Fee: Any charge invoiced by us to a Provider following the execution or extension of a Contract with a Client introduced by us.
2.2 Contract: The written agreement (also referred to as a “lease”) between a Provider and Client for use of a Space following an Introduction.
2.3 Listing(s): Any office-space details uploaded to the Website on behalf of a Provider.
2.4 Quote: A proposed price for booking a Space provided by the Provider through us.
2.5 Space: Commercial office space (flexible, coworking, managed, serviced, or similar).
2.6 officebroker.io / we / us / our: The company operating the Website and Services.
2.7 Content: All text, graphics, images, audio, video, software, data compilations, code, or other information appearing on the Website.
2.8 Provider: Commercial landlord or operator of flexible or semi-permanent office workspace.
2.9 User / Client: Any third party accessing the Website who is not employed by us or acting on our behalf.
2.10 Introduction: The act of presenting a Client to the Provider.

  1. General Terms

3.1 Fees are payable immediately following the execution or extension of any Contract within six months of our Introduction.
3.2 Providers must promptly notify us of any changes to Fees, including extensions, reductions, or other adjustments to the Contract term or scope.
3.3 All Fees are due upfront upon the Provider receiving payment from the Client under the Contract, unless otherwise agreed in writing.
3.4 Providers shall indemnify and hold us harmless against all losses, costs, damages, or claims arising from their breach of these Terms, any warranties they make (including Listing accuracy), or their representations.
3.5 Providers must not circumvent us by entering directly into Contracts with Clients introduced by us. Providers shall retain written records of every Introduction and notify us in writing of any direct approach.
3.6 If the Provider fails to pay Fees by the due date, late payments will incur interest at 8% per annum above the Bank of England base rate, accruing daily until paid in full. We will issue an invoice upon Contract execution; if payment is not received within 14 days, we will send weekly reminders.
3.7 Early termination of any Contract before six months resets the Fee structure as detailed in clause 13.5.

  1. Intellectual Property & Acceptable Use

4.1 All Content on this Website is protected by copyright, trademarks, database rights, or other intellectual property rights. Unauthorized reproduction, modification, distribution, or commercial use is prohibited without prior written consent.
4.2 No licence or right to use any trademarks, logos, or service marks on the Website is granted except by prior written permission.

  1. Warranties & Misrepresentation

5.1 We do not own, manage, or contract with any Provider or Space listed and do not endorse, guarantee, or warrant any Space.
5.2 Providers warrant that, to the best of their knowledge, all information supplied for Listings (including photographs, descriptions, and amenities) is accurate, up to date, and complies with applicable laws and regulations.
5.3 Providers must review Listings and notify us in writing of any inaccuracies or changes. We will update Listings upon receiving written requests.
5.4 We do not independently verify every detail. We advise Clients to obtain written confirmation from the Provider and conduct their own due diligence before entering any Contract.
5.5 While every care has been taken in compiling information, we do not guarantee the accuracy or completeness of any third-party materials. Clients and Providers must verify independently. No responsibility is accepted for any inaccuracy or omission.

  1. Limitation of Liability

6.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
6.2 We exclude liability for indirect, incidental, consequential, special, or punitive damages (including loss of profits, business, contracts, goodwill, data, or anticipated savings).
6.3 Our total liability under these Terms, whether in contract, tort (including negligence), or otherwise, shall be limited to the total Fees paid (or payable) to us by the Provider in the 12 months preceding the event giving rise to the claim.

  1. Confidentiality

7.1 We will not disclose any confidential information about Clients or Providers except as necessary to provide the Services or as required by law.
7.2 Confidential information may be shared with our employees, advisors, or subcontractors on a strict need-to-know basis.
7.3 Use of personal data is governed by our Privacy Notice.

  1. Listing Obligations

8.1 Providers must ensure all Listings are accurate, lawful, and not misleading.
8.2 Listings must not infringe any third-party intellectual property rights.
8.3 Providers must promptly update Listings to reflect any changes to availability, rates, or services.

  1. Website Use & Linking

9.1 We may suspend or disable access to the Website for maintenance or upgrades without notice.
9.2 We disclaim responsibility for third-party website content or links. The presence of a link does not imply endorsement.
9.3 Linking to our homepage is permitted if fair and legal; removal on request within 24 hours.
9.4 You may not link in a way that implies endorsement or association without permission.
9.5 You may not link from sites containing illegal, fraudulent, or otherwise objectionable content.
9.6 Framing or deep-linking to any part of our Website other than the home page is prohibited.
9.7 Users must not upload or transmit any illegal, harmful, or infringing content.

  1. Viruses & Security

10.1 We do not warrant the Website is free of viruses, errors, or interruptions.
10.2 We are not liable for damage caused by malicious software transmitted via the Website.
10.3 Users must secure their own devices and use up-to-date virus protection.
10.4 Users must not introduce malicious software or attempt unauthorized access.

  1. Disclaimer

11.1 We make no warranties as to the accuracy, completeness, or suitability of Website information. We reserve the right to change content (including these Terms) at any time without notice. Users should review these Terms regularly.

  1. Termination & Survival

12.1 Either party may terminate this Agreement immediately by written notice if the other materially breaches and fails to remedy within 14 days.
12.2 Termination does not affect accrued rights or liabilities, including Fees owed for Contracts resulting from our Introduction.
12.3 Providers remain liable for Fees on any Contract executed within six months of an Introduction, regardless of termination.
12.4 We may remove Listings or suspend access if we reasonably believe there is a breach of these Terms.
12.5 Clauses on confidentiality, non-circumvention, Fees, data protection, and liability shall survive termination.

  1. Change of Ownership / Insolvency

13.1 If the Provider changes ownership, merges, or restructures, they shall notify us within 14 days. Continued communication thereafter constitutes acceptance of these Terms by new owners.
13.2 All outstanding Fees remain payable in full upon Provider insolvency or sale.
13.3 New owners are responsible for all outstanding Fees and obligations; existing Providers must ensure they accept these Terms.

  1. Payment Protection & Fee Structure

14.1 If multiple brokers introduce the same lead, the broker arranging a secured viewing (i.e., Client occupancy) is entitled to the Fee; otherwise, the first introducing broker secures the Fee.
14.2 Fees are based on the total Contract value, including extensions.
14.3 If a Contract terminates early, Providers may request a pro-rata refund of Fees only if we receive full repayment of such Fees from the relevant third party. Our decision is final.
14.4 Providers must notify us of any changes to Contract fees for invoice adjustment.
14.5 Fee Structure:

  • Months 1–12: 10% of Contract total value + VAT
  • Months 13–24: 2% of Contract total value + VAT
  • Beyond 24 months: 0%
  1. Liability Cover

15.1 Providers are responsible for any breach or negligent performance under these Terms.
15.2 Providers are liable for claims by Clients or third parties arising from their provision of the Space.
15.3 Providers must maintain adequate insurance (public liability, property, professional indemnity) and provide proof upon request.

  1. Dispute Resolution

16.1 Parties shall first attempt to resolve disputes by good-faith negotiation.
16.2 If unresolved within 30 days, either party may submit the dispute to arbitration under LCIA rules, conducted in English in London.
16.3 Either party may seek urgent injunctive or equitable relief in English courts.

  1. Governing Law & Jurisdiction

17.1 These Terms are governed by English law.
17.2 Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, or arbitration in London under the Arbitration Act 1996 (per clause 16).

  1. Data Protection & Security

18.1 Both parties shall comply with UK GDPR and the Data Protection Act 2018.
18.2 Each party is an independent data controller for its processing.
18.3 The Provider warrants lawful basis for sharing personal data with us for Introductions.
18.4 Each party shall implement appropriate technical and organisational measures to safeguard personal data.
18.5 We process data per our Privacy Notice; Providers must ensure Listings data was obtained lawfully.

  1. Right to Remove or Suspend Listings

19.1 We may remove or suspend any Listing at our sole discretion if it is inaccurate, misleading, or may harm our reputation.
19.2 Where practicable, we will give notice before removal or suspension; urgent matters may require immediate action.

  1. Notices

20.1 Notices shall be in writing and deemed received:

  • (a) on delivery if by hand;
  • (b) the next business day if by pre-paid first-class post in the UK;
  • (c) the next business day if by email to the last provided address.
    20.2 Notices outside the UK are deemed received five business days after posting by tracked international mail.
  1. Entire Agreement & No Oral Variation

21.1 These Terms (and any documents referred to) constitute the entire agreement and supersede all prior agreements, understandings, or representations, whether oral or written.
21.2 No variation is effective unless in writing and signed by both parties.

  1. Severability

22.1 If any provision is held invalid or unenforceable, it shall be deemed deleted, and the remaining provisions shall continue in full force.