Privacy Policy.

Effective Date: 27th May 2025 

Introduction

Welcome to OfficeBroker.io. We respect your privacy and are committed to protecting your personal data. This Privacy Policy (together with our Terms and Conditions) outlines how we collect, use, and protect your information when you use our services or visit our website. 

OfficeBroker.io is committed to maintaining your trust by protecting the personal information that we collect and use. This Privacy Policy applies between you, the user of this website, and Julian Hindley, the owner and provider of this website. This policy (together with our Terms and Conditions) sets out the basis for any personal data we collect from you or that you provide to us. 

Please read the following carefully to understand our views and practices regarding your data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it. 

For the purpose of this document, “OfficeBroker.io” is a trading style of Julian Hindley. Any references to “we,” “our,” or “us” refer to OfficeBroker.io. Any reference to “you” or “your” refers to anyone whose personal information we process. 

The information on this site is provided in good faith, but should not be relied upon as the sole basis for making decisions. We recommend verifying all details independently before proceeding with any office space arrangements. 

1. UK and EU Cookie Law

1.1 This website may place and access certain cookies on your device. OfficeBroker.io uses cookies to enhance your experience and improve the range of services we offer. All cookies used by this website comply with current UK and EU Cookie Law. 

1.2 You will be presented with a message bar requesting your consent to the placement of cookies. By consenting, you enable OfficeBroker.io to provide a better experience. You may deny consent, but some features of the website may not function as intended. 

1.3 We collect certain data automatically via cookies when you visit our website. This may include usage data, device information, and browsing behaviour. You can manage your cookie preferences through your browser settings. This site is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply. You can also delete cookies at any time; however, doing so may impact your experience. For more on our use of cookies and your options, please refer to our Cookie Policy or contact us directly. 

1.4 For general information on how to manage cookies, including disabling or deleting them, visit: https://www.aboutcookies.org. 

1.5 Our website uses cookies to enhance your experience, track usage patterns, and support marketing efforts. These include:  

  • Necessary cookies to enable basic website functionality.  
  • Analytical cookies such as Google Analytics, which may collect data including IP addresses, device information, and browsing activity to help us improve services.  
  • Marketing cookies are used to track the effectiveness of our campaigns. 

2. Types of Cookies

2.1 Necessary Cookies – Essential for the website to function. These cookies do not store personal information. 

2.2 Non-Necessary Cookies – These include cookies for analytics, advertising, and embedded content. User consent is required. 

2.3 Twitter Cookies – Twitter may use cookies to personalise content and ads. See Twitter’s Cookie Policy. 

2.4 Google Analytics – Used to evaluate website usage and compile activity reports. Manage cookies.

2.5 Google Ads / Remarketing – You can opt out of personalised advertising from Google via Google Ads Settings. 

3. Methods of Processing the Data

3.1 The Data Controller ensures appropriate security measures are in place to prevent unauthorised access, disclosure, or destruction of your data. 

3.2 Data is processed using IT systems and follows organisational procedures aligned with legitimate interest for the purpose of collection. Data may be accessible to specific internal teams and external third parties (e.g., hosting providers, IT services), appointed as Data Processors where necessary. 

3.3 Data is processed at the Data Controller’s operating offices and in any other locations where involved parties operate. 

3.4 Data is retained only for as long as needed to provide services or as required by law. Users can request suspension or deletion at any time. 

4. Data Retention

4.1 We retain your data only for the period necessary to fulfil the purposes outlined in this policy or until you request deletion. 

4.2 Data may remain on backup or archival systems for legal or regulatory purposes. 

5. Types of Data / Information We Collect

We may collect the following types of personal information:  

5.1 Data may be collected automatically or provided directly by you: 

  • Contact details such as your name, email address, phone number, and company information are required when you submit enquiries or sign up for services. 
  • Usage data, including IP address, browser type & version, Operating system, pages visited, and time spent on our website, collected through cookies, usage data and analytics tools. 
  • Marketing preferences, if you choose to subscribe to newsletters or alerts. 
  • Referring website and site usage history 

5.2 All data requested is mandatory unless specified otherwise. Lack of data may limit the availability of services. Users are responsible for any third-party data they provide. 

6. How We Use Your Data

We use your personal information to provide, improve, and personalise our services, in line with your preferences and applicable data protection laws. 

6.1 Purposes of Processing: 

  • We use data to: 
  • Respond to enquiries and provide tailored office space solutions 
  • Deliver, personalise and provide our requested services 
  • Match your requirements with suitable office spaces and follow up with relevant offers 
  • Send newsletters, property alerts, or marketing communications 
  • Analyse user behaviour and improve our website, products, and services 
  • Manage communications, including service updates 
  • Display third-party content (such as embedded videos or listings) 
  • Conduct referencing checks for tenancy suitability, crime or fraud prevention 
  • Comply with legal and regulatory obligations for compliance, crime prevention, internal records, referencing, improving services, fraud prevention, or soft opt-in marketing 
  • Transfer data securely to countries outside the EEA if necessary 
  • You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails. 

If processing is based on legitimate interest, you have the right to object (see section 8). 

7.2 Soft Opt-In

Soft opt-in means we may email you about similar services you’ve previously requested, even if you haven’t explicitly subscribed. If you have previously interacted with us (e.g. by requesting information), we may send you marketing emails for similar services under the “soft opt-in” rule. You may opt out at any time. 

8. Your Rights

Under data protection laws, you have rights regarding the personal data we hold about you. These include: 

8.1 You Have the Right To:

  • Access – Request a copy of your data
  • Correction – Ask us to fix inaccurate or incomplete data
  • Erasure – Ask us to delete your data 

Requests should be made to privacy@officebroker.io. We will respond within one month unless legally permitted to extend or decline the request with justification. 

8.2 Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page. Please review it regularly to stay informed. 

10. General Data Protection Regulation (GDPR)

We adhere to the principles and requirements of the GDPR. 

10.1 Legal Basis for Processing

Under Article 6(1)(f) GDPR, we may process your data where it is necessary for our legitimate interests, unless these are overridden by your fundamental rights. 

10.2 Right to Object

You may object to processing based on: 

  • Our legitimate interests 
  • Direct marketing (we will stop processing if you object) 
  • Scientific, statistical, or historical purposes 

10.3 Right to Withdraw Consent

Where we rely on consent (e.g. email marketing or profiling), you may withdraw this at any time. We will stop the relevant processing unless another lawful basis applies. 

10.4 Subject Access Requests

You may request access to the personal information we hold about you. We may ask you to verify your identity and clarify your request. We may charge a fee if the request is unfounded or excessive. 

10.5 Right to Erasure

You may request erasure of your data when: 

  • It is no longer necessary for the original purpose 
  • You withdraw consent 
  • You object to processing, and there are no overriding legitimate grounds 
  • The data has been unlawfully processed 

11. General

11.1 You may not transfer any of your rights under this Policy to any other person. We may transfer our rights under this Policy where we reasonably believe your rights will not be affected. If any court or competent authority finds that any provision of this Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Policy will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts. 

11.2 We reserve the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations. 

11.3 The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or the stages leading to legal action resulting from misuse of this Website or our services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities; 

11.4 System Logs and Maintenance: For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use for this purpose other Personal Data (such as IP Address); 

11.5 This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement; 

11.6 To make enquiries, exercise any of your rights set out above, or withdraw your consent, please contact us at info@officebroker.io. 

12. Contact Information

As we do not have an establishment in the European Union (“EU”), we have appointed a representative based in the United Kingdom, who you may address if you are located in the EU to raise any issues or queries you may have relating to our processing of your Personal Data and/or this Privacy Policy more generally. For questions or requests related to this Privacy Policy or your personal data, please contact Julian Hindley at privacy@officebroker.io or via post (address available upon request).